5.0 from 15,000+ Google reviews Free diagnostics • 9 Florida stores • Many repairs same day
Check repair pricingLaptop & MacBook power repair · Nine Florida stores
If your laptop dies at 30%, says “plugged in, not charging,” or the bottom cover is starting to bow, we’ll confirm whether it’s the battery, the charger or the charging port — before anything gets replaced. Free diagnostics at all nine stores, and you approve the quote before any work starts.
A lifting case, a bowed bottom cover or a trackpad that suddenly clicks differently means the battery is pushing outward. Power the laptop down, unplug the charger and don’t press, puncture or try to flatten the pack. Read the safety steps or bring it to your nearest store.
The short version
Most “bad battery” calls are really power-chain calls. Here is the honest 30-second version before you read the rest of the page.
Treat it as a safety issue. Power down fully, unplug, stop charging it, and book a replacement. Swelling is not normal ageing.
Usable capacity has probably dropped well below design capacity. A Windows battery report or a macOS battery status check confirms it in about two minutes.
That is not always the battery. It can be the charger, the DC jack or USB-C port, or the charging section on the board. Bring your charger so we can test the whole chain.
It depends on your exact model, the battery type and how much disassembly the chassis needs. Send us your brand and model number and we’ll confirm the part before you arrive.
Symptom checker
Pick the symptom that matches your laptop. This is the same triage order our technicians use at the bench — it points you at the most likely cause so you know what to expect before you book.
Most likely: worn battery
Usable capacity has fallen far below the battery’s design capacity, so the reported percentage no longer matches what the cell can actually deliver under load. Once the charger and port test clean, replacement is the straightforward fix.
Run a battery health report first, then book a replacement with your exact model number.
This checker points you at the most likely cause. It is not a diagnosis — the fault is confirmed on the bench with a free power test.
Read this first
Swollen lithium batteries can be hazardous if they are punctured, squeezed, overheated or shorted. If you can see a bulge, stop using the laptop and stop charging it.
Shut the laptop down properly. Closing the lid only puts it to sleep and the pack stays live.
Disconnect the adapter and any docks, hubs or accessories drawing power through the machine.
Keep it off soft furnishings, away from direct sun and away from anything flammable.
Never puncture the pack, clamp the chassis shut or try to flatten it back down.
Bring it to any of our nine stores so the pack can be removed and handled under controlled conditions.
No. Swelling is not normal ageing — it means something has gone wrong inside the pack. Continuing to use the laptop increases the risk and can go on to damage the chassis, the trackpad and the bottom cover, turning a battery job into a much larger repair.
If your laptop uses an embedded (internal) battery, opening it incorrectly can crack plastics, strip screws, tear ribbon cables or damage the board. When there is swelling, do not attempt disassembly.
For a manufacturer-style overview of swelling risks and handling, Dell publishes a useful reference: Dell swollen battery guidance.
Power-chain diagnosis
In the shop we work in a fixed order: test the charger, test the laptop’s power intake, confirm battery health, then inspect the port and board if anything is still unexplained.
Not every USB-C port supports charging — some are data-only. Even on charging-capable models, the adapter has to provide the right wattage for stable charging, especially under load. If you are not sure which of your ports does what, we can verify the correct setup at check-in.
Start My Repair Bring your charger — it lets us test the chain end to end in one visit.
Two-minute check at home
A health check won’t fix a failing battery, but it stops the guessing — and it gives us a number to work from before you arrive.
Windows can produce a report showing design capacity, full charge capacity and recent usage history. If full charge capacity has dropped far below design capacity, replacement is usually the cleanest fix.
powercfg /batteryreportWorks on Dell, HP, Lenovo, ASUS, Acer, MSI, Microsoft Surface and most other Windows laptops.
On macOS you will find battery condition in system settings, and many models also expose the cycle count in system information. A condition of anything other than Normal, or a “service recommended” message, is worth acting on.
Phone Repair & More® is an independent, third-party repair service and is not affiliated with, endorsed by or authorised by Apple Inc.
What we actually do
A professional replacement is more than swapping the pack. The goal is stable charging, predictable runtime and safe reassembly — without damaging clips, screws or internal cables.
Runtime, shutdown behaviour and charging stability, plus a physical check for any swelling.
Charger output, the laptop’s power intake and port stability — before any part is ordered.
You get the exact price and the reason for it. Nothing is opened until you approve the quote.
Especially on embedded batteries: controlled bottom-cover removal without flexing the chassis.
A compatible pack for your exact model — matched on size, voltage, connector and battery ID.
Charge behaviour, discharge rate and thermal behaviour are all checked after reassembly.
Older laptops often have a removable pack that releases with a catch. Most modern laptops use an embedded battery that needs the bottom cover removed, careful connector handling and sometimes shields or adhesive. That difference drives both the time and the complexity of the job.
If the battery is swollen, if the model needs deep disassembly, or if you are seeing charging-port symptoms such as a loose fit or intermittent power, stop there. One slip can turn a battery job into a board or cable repair. Battery replacement doesn’t normally touch your files, but a backup before any hardware service is always sensible.
Coverage
We replace batteries across the major Windows brands and MacBooks, whenever we can confirm the correct compatible pack for your exact model. Send us the model number and we’ll verify the part before you come in.
Phone Repair & More® is an independent, third-party repair service. We are not affiliated with, endorsed by or authorised by Apple Inc. or any other manufacturer named above. All product names, logos and brands are the property of their respective owners.
Pricing
Laptop batteries vary widely by model and design, so an accurate price depends on confirming your exact make, model and battery type. These are the factors that move the quote the most.
Submit your laptop brand and exact model number through the booking page, and mention swelling if you can see any. We confirm the correct part before you travel, which is also the quickest route to a same-day fix.
Timing
Turnaround depends on your model and battery type. Some replacements are straightforward; others need careful disassembly and verification. Parts availability matters too — some batteries are stocked, others have to be ordered.
Same-day service is often possible when the correct battery is in stock.
Longer, because safe teardown and post-fit testing both take time.
Turnaround follows supplier lead time for that specific pack.
Handled with extra caution and may need to be scheduled in.
Nine Florida stores
Walk in for a free diagnostic at any store from Spring Hill down to St. Petersburg and across to Davenport. Call ahead with your brand and model number and we’ll check the battery is on the shelf before you set off. If you can see swelling, mention it so we can plan safe handling.
Battery and charging-port troubleshooting
Laptop battery and charging diagnostics ·
Charging issues and battery service
Swollen-battery safe handling · computer repair
Fast diagnostics and same-day booking
Battery replacement and power-chain testing
Laptop repair and battery replacement
Laptop battery and power repairs
Battery replacement with post-fit verification
Store map
Why people bring laptops to us
We diagnose before we quote, we quote before we open anything, and we tell you when a battery isn’t the answer. That is why customers keep coming back to nine stores across Florida.
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Before you book
The questions our technicians answer most often at the counter. Still stuck? Bring the laptop in — the diagnostic is free.
If the laptop is otherwise healthy — performance is fine, no major board damage, the screen is good — a battery replacement is usually the most cost-effective way to get portability back. If several issues stack up, such as battery plus charging port plus board symptoms, we’ll help you compare repair against replacement after a free diagnostic.
Typically no. Battery replacement is a hardware service and doesn’t require wiping storage. A backup before any hardware repair is still a sensible habit.
That is usually a degraded battery where the reported percentage no longer matches true capacity under load. A battery report on Windows or a battery status check on macOS helps confirm it, and we verify it with a bench power test.
Some older laptops have a simple removable pack. Many modern laptops use embedded batteries that need careful disassembly, and swollen batteries add real risk. If you are not experienced, it is safer to stop and bring it in — especially if the case is already lifting.
No. It can be the charger, the charging port or DC jack, a power-management setting, or the charging circuit on the board. The fastest approach is testing charger output and port stability first, then confirming battery health.
Treat it as a safety issue regardless. Power down, unplug, stop using it and schedule a replacement. Don’t keep charging it, and don’t puncture or press the pack.
Yes — whenever we can confirm the correct compatible battery for your exact model. The quickest route is to submit your brand and model number through the booking page so we can verify parts before your visit.
Generate a Windows battery report with powercfg /batteryreport, then compare
design capacity against full charge capacity. If capacity is significantly reduced and you are seeing
shutdowns or rapid drain, replacement is usually the right fix.
Yes, if you can. Charging issues are frequently misdiagnosed as battery faults, and having your own charger lets us test the entire power chain in one pass.
Any swelling, a lifting case, hot spots near the battery area, a burning smell near the port, or charging that cuts in and out. Those are all “stop and bring it in” symptoms.
It can. Unstable power can trigger throttling, unexpected shutdowns and erratic behaviour. If you are also seeing slowdowns or boot problems, we may recommend a broader computer repair checkup during the same visit.
You can walk into any of our nine Florida stores for a free diagnostic. Calling ahead with your brand and model number is faster, because we can check the correct battery is in stock before you travel.
All nine stores handle laptop battery replacement. Pick the closest one from the store list above — Land O’ Lakes, Palm Harbor, Zephyrhills, Wesley Chapel, Tampa, Carrollwood, St. Petersburg, Spring Hill or Davenport — and call ahead with your model number.
Free diagnostic · You approve the quote first
We’ll confirm whether it’s the battery, the charger or the charging port, then recommend the cleanest repair path. Many common repairs finish the same day when the part is in stock. Best tip: bring your charger — it speeds up testing and avoids a misdiagnosis.