Phone Repair & More® —Story
Florida’s Best Phone Repair Store

Hi, I’m Mido, the founder and CEO of Phone Repair & More. I started this business in 2017 with a single goal: to offer fast, reliable, and honest device repair that people could count on. What started as a one small shop with just one employee has grown into a team of 25 talented professionals across 9 locations—something I’m incredibly proud of. Thanks to the support of our amazing customers, we’ve become one of the most trusted names in the industry. Before starting this journey, I worked as a civil engineer and earned a PMP (Project Management Professional) certification. While the career shift may seem drastic, the skills I gained in engineering and project management have played a big role in helping me build and grow this business—everything from planning and efficiency to customer satisfaction and team leadership. Over the past 8 years, we’ve had the honor of repairing thousands of devices—phones, tablets, computers, and more. With over 11,500 reviews and a nearly perfect 4.9/5 rating, we’re proud to be recognized as a winner of the Quality Business Award twice. Of course, like any growing business, things haven’t always been perfect. But we’ve always believed in learning from our mistakes, listening to our customers, and using every challenge as a chance to get better. That mindset has helped us continue improving—and keeps us focused on providing the best service possible, every single day. At PRM, we believe in honest service, quality work, and fair prices. You won’t find any upselling here—just real solutions from someone who actually cares about getting your device working like new again. We take pride in doing the job right the first time, and we stand behind every repair with a guarantee. Most of our customers tell us they come back not just for the repairs, but because they trust us. We treat every device like it’s our own and make it a point to explain things clearly, so you know exactly what’s going on. At the heart of it all is a simple belief: People deserve tech repair they can trust. Whether it’s a cracked screen, water damage, or a sluggish device, we treat every repair with care, urgency, and transparency. Thank you for taking the time to learn more about us. Whether you’re a first-time customer or someone who’s been with us from the beginning, we’re here to help and we truly appreciate your trust.