Laptop repair without the uncertainty.

In most cases, yes. Your store confirms what testing is included and whether a fee applies — certain advanced board-level scenarios and special-order diagnostics are the usual exceptions. You'll know before anything is charged.

It depends on the fault and on parts availability. Common screen and battery repairs can often be completed the same day when the part is in stock. Where a part has to be ordered, typical turnaround is one to two business days. Your store confirms an ETA before you approve the work.

Windows laptop screens start at $135 for most mainstream brands, rising to $200–$250 for gaming and premium models such as MSI, Razer, Alienware and Sony. MacBook screens start at $349.99 depending on the model. Touch, high-refresh and OLED panels cost more than standard IPS, so your exact quote is confirmed once we identify the panel. More on screen replacement.

Completed laptop repairs carry a warranty of up to 90 days. The exact term depends on the repair type and the part used — a screen or battery replacement and a software service are not covered on identical terms. Your store confirms the applicable warranty in writing when you approve the quote.

Usually, yes. The cause is somewhere in the chain: a worn cable, a failing adapter, a loose DC jack, or a power-path fault on the board. We test the whole chain rather than replacing the port by default, because a worn cable or a failing adapter is a common culprit. Bring your original charger — it makes the test far quicker.

Treat it seriously. A swollen lithium battery is under internal pressure — it can lift the trackpad, bow the case or crack the screen from beneath. Stop charging the laptop, power it down, don't press on the swollen area, and bring it in for replacement rather than leaving it plugged in. This is a same-day repair in most cases.

Most hardware repairs — screens, batteries, charging ports, keyboards, fans — don't touch your data at all. We still recommend backing up if the laptop boots, because it removes any uncertainty. If you're worried about specific files, say so at intake and we'll prioritise data safety and discuss the options with you first.

Sometimes. If the laptop is newer or the data is critical, an inspection and clean is usually the right first move — corrosion keeps spreading after the liquid dries, so time matters. If corrosion has already reached multiple board areas, we'll say so plainly and talk through data recovery and replacement instead of selling you a repair that won't hold.

Under three years old, a screen, battery or SSD repair almost always beats replacing. Between three and five years it depends on the fault — screens and batteries usually still make sense, board-level faults less so. Over five years, compare the quote against what the laptop is worth. Our free diagnostic gives you the real number, which is what the decision actually turns on.

The laptop, its original charger, and a short note about what changed — a drop, a spill, a system update, a new charger. If the laptop still boots, back up what matters first. You don't need the box, the receipt or any accessories unless the fault involves them.