Computer repair without the guesswork.

Yes. We service Windows PCs and Apple Macs, covering both hardware repairs and software troubleshooting, including desktops, all-in-ones, laptops and custom-built systems. Phone Repair & More is an independent repair service and is not authorized by Apple.

Software services start at $49.99 and the diagnostic is free. Hardware repair cost depends on the model and the part — laptop screens start at $135 for most Windows brands and $349.99 for common MacBook models. Desktops and custom builds are quoted after evaluation. You always see the price before any work begins.

Many software services and common upgrades are completed the same day. Hardware repairs can take one to two business days, or longer if a part has to be ordered. We confirm an expected timeline after the diagnostic, before you approve the work.

Completed computer repairs carry a warranty of up to 90 days. The exact term depends on the repair type and the part used — for example, a component replacement and a software service are not covered on identical terms. Your store confirms the applicable warranty in writing when you approve the quote.

Yes. We remove malware where removal is feasible, reduce startup load, and check storage health. If the slowness is hardware-driven rather than software-driven, we'll say so — an SSD upgrade is usually the single biggest speed improvement available to an older machine, and a tune-up on a failing drive is money spent twice.

Often, yes — it depends on the drive's condition and the type of failure. If the drive is clicking, grinding or disappearing from the system, stop powering the computer on and bring it in. Repeated attempts can reduce what's recoverable. We evaluate feasibility and quote before anything is attempted. See what affects recovery cost.

Repair or upgrade usually wins when the machine is relatively recent, one component has failed, and an SSD or RAM change solves the actual complaint. Replacement makes more sense when several major components are failing at once, when repair cost approaches the machine's current value, or when the hardware can't meet your needs even after upgrades. We give you both numbers so you can decide.

Yes. We diagnose custom builds and help with storage, RAM, cooling, power-supply and component upgrades. What's possible depends on your exact parts and configuration, so bring the machine in and we'll confirm the options during the free diagnostic.

Bring the computer and its power cable or adapter — charging and power tests are much faster with the original. For desktops, the tower alone is usually enough unless the problem involves the display. Note anything that changed recently: a drop, a spill, a Windows update, a new peripheral. If the machine still boots, back up what matters first.