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Check repair pricingRepair Cost Guide · Verified July 2026
Every current Geek Squad service price, checked line by line against Best Buy’s own published pages this month — plus the parts and labor costs those listed prices do not include, and the point where an independent shop costs less.
Short answer
Geek Squad charges $14.99 to $249.99 for its listed menu services. The three prices most people are searching for are $84.95 plus parts for in-store physical computer damage, $149.99 for virus removal and operating system repair, and $39.99 for computer or tablet setup and hardware installation. iPhone screen replacement through Best Buy’s Apple Authorized Service Provider programme starts at $129 and varies by model. A My Best Buy Total membership costs $199.99 per year and includes most of the listed computer and tablet services outright, plus 20% off repair labor.
The number that catches people out: listed service prices cover labor only. Parts are billed separately, and hardware repairs sent to a Best Buy repair facility are quoted after inspection rather than up front.
Figures verified against Best Buy’s own service and membership pages on 26 July 2026. Best Buy states that in-store pricing may vary and that prices are subject to change, so confirm the current quote before you commit to a repair.
The full list
Geek Squad splits its work three ways — in the store, remotely over phone or chat, and in your home. The delivery method changes the price more than the task does.
In-store work covers hands-on jobs: physical damage, data recovery, installs and setup. This is the tier that most repair searches actually land on.
| In-store service | Listed price | What it does not include |
|---|---|---|
| Tablet shield installation | $14.99 | The shield itself. |
| Computer or tablet setup | $39.99 | Data transfer, which is billed separately. |
| Hardware installation | $39.99 | The RAM, drive or component being installed. |
| PC tune-up and cleaning | $49.99 | Any hardware found to be failing during the clean. |
| Physical damage, broken parts or system troubleshooting | $84.95 + parts | Parts, and any repair-facility handling if the unit is shipped out. |
| Data backup or transfer | $99.99 | Volumes above 100 GB, and recovery from a failing drive. |
| Virus removal and operating system repair | $149.99 | Replacement of hardware damaged by the fault. |
| Data recovery | $200.00 | Cleanroom or physically damaged-platter recovery. |
Remote sessions run over phone or chat. They are the cheapest tier and the only one that can be booked without leaving the house — but they can only fix software.
| Remote service | Listed price | Worth knowing |
|---|---|---|
| Windows tutorial | $19.99 | Instructional, not diagnostic. |
| Operating system tune-up | $39.99 | Will not resolve a failing drive or bad RAM. |
| Setup and support: computer, tablet or printer | $39.99 | Requires a working internet connection on the device. |
| Software setup and troubleshooting | $39.99 | Licences and subscriptions are not included. |
| Data backup or transfer | $99.99 | Up to 100 GB. |
| Email troubleshooting | $99.99 | Account recovery depends on the provider, not Geek Squad. |
| Network setup and troubleshooting | $99.99 | Router or modem hardware sold separately. |
| Virus removal and system repair | $149.99 | Same price as in-store, without a hardware check. |
Calling Geek Squad to ask a question is free. It is the session that fixes the problem that carries the price.
In-home visits are priced per job, not per hour. Members pay a flat visit fee instead, which is where the membership maths starts to matter.
| In-home service | Listed price |
|---|---|
| Soundbar setup | $99.99 |
| Modem setup | $149.99 |
| New PC or tablet setup, no data transfer | $149.99 |
| Virus removal and system repair | $149.99 |
| VR setup | $149.99 |
| Wi-Fi setup | $149.99 |
| Soundbar mounting and setup | $169.99 |
| New PC or tablet setup, with data transfer | $199.99 |
| TV setup | $199.99 |
| Starlink mounting and setup | $229.00 |
| TV mounting and setup | $249.99 |
With an active membership, in-home visits drop to a flat $49.99 per visit. Two in-home jobs a year is roughly where a membership starts paying for itself.
Memberships
Most of the listed computer and tablet services above are included outright with Total. If you were going to pay for two of them anyway, the membership is already cheaper.
A note on the prices you will see elsewhere
Several widely-cited Geek Squad price guides still list My Best Buy Plus at $49.99 and Total at $179.99. Both figures are out of date. Best Buy’s own membership page currently states $29.99 for Plus and $199.99 for Total. The figures in the table below were read directly from that page on 26 July 2026.
| Benefit | My Best Buy Free |
Plus $29.99/yr |
Total $199.99/yr |
|---|---|---|---|
| Free standard shipping | Yes | Yes | Yes |
| Free 2-day shipping | No | Yes | Yes |
| 60-day returns and exchanges | No | Yes | Yes |
| Member pricing and early sale access | No | Yes | Yes |
| Free in-store and remote computer/tablet service | No | No | Yes |
| 24/7 VIP tech support | No | No | Yes |
| Protection plans, including AppleCare+ | No | No | Yes |
| 20% off repair labor | No | No | Yes |
Best Buy lists five services as included with Total: virus removal and operating system repair ($149.99), data backup or transfer ($99.99), PC tune-up and cleaning ($49.99), PC or tablet setup ($39.99) and hardware installation ($39.99). Taken together that is $379.95 of listed service value against a $199.99 fee — provided you actually need more than one of them in a year.
Read the 20% discount carefully
Best Buy’s own disclosure states it applies to labor only, and that parts, accessories and permits are charged on top. On a screen replacement, where the panel is most of the bill, the saving is modest.
Check a like-for-like independent price on your exact model before you book anything.
Apple repairs
This is the one area where Best Buy holds a genuine structural advantage over any independent shop, and it is worth understanding exactly why.
Yes. Best Buy operates as a full-service Apple Authorized Service Provider. Geek Squad Agents performing Apple repairs are Apple-trained, repairs use genuine Apple parts, and Best Buy states you will not pay more for Apple service there than at any other Apple Authorized Service Provider. That authorization is a real thing, and it matters in three specific situations: an in-warranty repair, an AppleCare+ claim, and any repair where you need Apple’s parts pairing and service history to stay clean.
iPhone screen replacement through Best Buy starts at $129 and rises with the model — newer Pro and Pro Max panels cost substantially more than that entry figure. Because Best Buy prices Apple repairs to Apple’s own authorized-provider schedule, the figure you are quoted should match what Apple would charge for the same out-of-warranty repair.
| Your situation | What you pay | Best route |
|---|---|---|
| In warranty, manufacturing defect | $0 | Best Buy or Apple. Do not use a third party — you would be paying for something covered. |
| AppleCare+ active, accidental damage | Apple’s service fee | Best Buy or Apple. The service fee is set by Apple, not by the store. |
| Out of warranty, no AppleCare+ | $129+ | Worth comparing. This is where independent pricing usually undercuts. |
| Out of warranty, older iPhone | $129+ | Compare against the phone’s resale value before repairing at all. |
Best Buy supports AppleCare-covered repairs at participating stores through its Apple Authorized Service Provider status. Separately, a My Best Buy Total membership includes AppleCare+ on eligible Apple products bought at Best Buy, for up to 24 months while the membership stays active. Those are two different things and people conflate them constantly: one is Apple’s coverage being honoured, the other is Best Buy bundling Apple’s coverage into a subscription. Cancelling the membership cancels any remaining months of the bundled protection.
Before any Apple repair, anywhere
Back the device up, know your Apple ID password, and turn off Find My so Activation Lock does not block the repair. A device that arrives locked usually comes straight back to you unrepaired, and the appointment slot is gone.
Android and Samsung
Samsung screen repair through Best Buy starts at $149.99, higher than the Apple entry price. Availability is the bigger issue: Samsung repair support varies by store, model and parts stock in a way that Apple repair does not, because Best Buy’s authorized-provider relationship with Apple has no exact Samsung equivalent at every location. Call the specific store with your exact model number before you drive over.
For other Android brands — Google Pixel, Motorola, OnePlus, TCL — expect coverage to thin out further. This is the category where independent shops most reliably win on both price and turnaround, simply because they stock a wider range of panels and are not routing anything through a central repair facility.
Read our Samsung repair guide · Read our Android repair guide
Laptops and computers
The most searched question on this topic, and the one with the least satisfying answer, because the honest response is that the listed price is only the starting line.
Best Buy’s in-store physical damage service carries a flat labor charge of $84.95 plus parts. That $84.95 buys the technician’s time. It does not buy the screen, the hinge, the keyboard, the battery or the board. On a cracked laptop screen, the panel is usually the larger half of the bill, and panels range enormously: a basic non-touch LCD is a fraction of the cost of a touch-enabled OLED assembly with an integrated frame.
There is no single laptop screen price because there is no single laptop screen. Four variables move the number more than anything else:
Ask this before approving anything, at any shop: “Is that quote diagnostics only, labor only, or the complete repair including parts?” A large share of complaints about repair pricing trace back to a customer hearing one number and being billed against a different one. Get the answer in writing.
The working rule most technicians use: if the repair estimate exceeds roughly half of what the same machine sells for used, replacement is usually the better call. That rule is especially firm on cracked monitor panels, where the panel alone can approach the price of a new monitor, and on laptops more than five or six years old.
See typical independent laptop repair costs · Laptop screen replacement guide · Laptop troubleshooting
The decision
We run repair stores, so treat this as an interested opinion — but the honest version. There are repairs we would send to Best Buy without hesitating.
Go to Geek Squad
Go to an independent shop
Independent computer repair generally runs $50 to $150 for common work, against Geek Squad’s $84.95 labor plus parts for in-store physical damage. Third-party iPhone screen replacement typically runs $80 to $130 against $129 and up through an authorized provider. The gap is real but not enormous — and it narrows to nothing the moment warranty or AppleCare+ enters the picture, which is exactly why the coverage question should be settled first.
Check your coverage before you compare prices
Paying an independent shop for a repair your warranty or AppleCare+ would have covered is the single most expensive mistake in this whole decision. Confirm coverage status first. Compare prices second.
Read the quote
“Geek Squad service fee” is used loosely to mean at least five different charges: a listed menu price, a diagnostic fee, a labor charge, an in-home call-out, or a membership-covered service. Before you hand the device over, get answers to these four.
| Ask | Why it changes the bill |
|---|---|
| Is this diagnostic-only? | A diagnostic fee is often separate from the repair, and may not be credited against it. |
| Does this include parts? | Listed labor prices generally do not. Parts are the larger share of most hardware repairs. |
| Is it repaired here or shipped out? | A repair facility round trip turns a same-day job into a multi-day one. |
| Is it covered by warranty, AppleCare+ or a protection plan? | Coverage can take the out-of-pocket cost to zero. Ask before, not after. |
Booking
Computer, laptop, phone, Apple service or in-home support. The category determines which price tier applies.
Store capability varies. Apple repair, Samsung repair and in-home service are not offered everywhere.
Exact model, what happened, what the symptoms are, and whether the data matters to you.
Diagnostics, labor, parts, or intake only. Get it stated before you agree.
Back the device up and remove Activation Lock or account locks so the repair is not blocked at intake.
Tampa Bay and Central Florida
Phone Repair & More has run independent repair stores across Florida since 2017. Here is what we do differently from the route described above.
We tell you what is wrong and what it costs before you decide anything. No diagnostic fee to get an answer.
Common screen and battery work is done in store rather than shipped to a facility, subject to model and parts stock.
Written, not verbal. Covers the repair we performed.
Nothing is repaired until you have seen the total and said yes to it.
Land O’ Lakes, Wesley Chapel, Zephyrhills, Tampa, Carrollwood, St. Petersburg, Palm Harbor, Spring Hill and Davenport.
Across our stores, with more than two million devices repaired since 2017.
Walk in for a free diagnostic. Call ahead with your exact model if you want us to check the part is in stock before you set off.
Phone Repair & More® is an independent, third-party repair service. We are not affiliated with, endorsed by or authorized by Apple Inc., Best Buy or Geek Squad. Best Buy and Geek Squad are trademarks of Best Buy and its affiliated companies.
Questions
In-store physical damage repair is $84.95 for labor plus the cost of parts. Software-side work is priced separately: $149.99 for virus removal and operating system repair, $49.99 for a PC tune-up, $39.99 for setup or hardware installation. Data recovery is listed at $200.
Diagnostics may be charged separately from the repair itself, and the terms vary by service and membership status. Ask directly whether the quoted figure is diagnostic-only and whether it is credited against the repair if you proceed. By comparison, independent shops frequently diagnose at no charge — Phone Repair & More does.
Screen replacement starts at $129 and increases with the model. As an Apple Authorized Service Provider, Best Buy prices Apple repairs to Apple’s own schedule, so the figure should match other authorized providers. My Best Buy Total members receive 20% off out-of-warranty repair labor.
Yes, at participating stores, through Best Buy’s Apple Authorized Service Provider status. Separately, a My Best Buy Total membership includes AppleCare+ on eligible Apple products purchased at Best Buy for up to 24 months while the membership remains active. Cancelling the membership ends any remaining bundled coverage.
$199.99 per year, auto-renewing. My Best Buy Plus is $29.99 per year and the basic My Best Buy tier is free. Note that several published price guides still quote outdated figures of $179.99 and $49.99 for these tiers.
Samsung screen repair starts at around $149.99, but availability varies by store, model and parts stock far more than Apple repair does. Confirm your exact model with the specific location before travelling.
Generally yes for setup, diagnostics and software services. Best Buy also states that the Total membership’s 20% repair discount applies regardless of where the device was purchased. Hardware repair eligibility still depends on model support and parts availability.
Support depends on warranty status, protection plan and the fault. Power and connection faults can be worth investigating. A cracked panel usually is not — the replacement panel alone often approaches the cost of a new monitor.
Yes. Calling or chatting to ask a question costs nothing. A remote session that actually resolves the problem is priced at $19.99 to $149.99 depending on the task, and is included for Total members.
For in-warranty Apple hardware, AppleCare+ claims and in-home installation, yes — the authorization and the home visit are things independents cannot match. For a single out-of-warranty repair on a phone, tablet or console, an independent shop is usually faster and somewhat cheaper. The membership is worth it only if you will use two or more of the included services in a year.
Verification
Every price on this page was read from Best Buy’s own published pages on 26 July 2026. Best Buy states that in-store pricing may vary and that prices and offers are subject to change. Verify the current figure before you commit.
Keep reading
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Free diagnostics, a written quote you approve before any work starts, and a 90-day written warranty on the repair. Many common repairs finish the same day.
